Simplifying Windows Device Refurbishment with SMART: Overcoming Autopilot Locks

IT equipment refurbishers often come across Microsoft Autopilot and Intune locks, which can render a device useless if not removed. This is where the MAR (Microsoft Authorized Refurbisher) Key Injection Process can help.
Language Support Extension – Client 1.1.2.0

Now supports en-ca Windows installation. Editions Versions Builds Windows 10 Home, Pro and Pro Education 20H1, 20H2, 21H1, 21H2, 22H2 19041, 19042, 19043, 19044, 19045 Windows 11 Home, Pro and Pro Education 21H2, 22H2 22000, 22621 SMART Supported Operating Systems Where? SMART Client & Portal When? 21st December 2022 – 1100hrs GMT Please […]
The Ultimate Guide to Refurbishing Automation with SMART

Automation in the refurbishment process is important for decreasing operational costs and increasing speed of refurbishing. Reducing the amount of time that your technical team spends on each device can give you a competitive advantage in your refurbishment process.
Auto Inject – Client 1.1.0.0

Client/Portal Updates Automation Settings: These settings can be toggled from the Client Settings page or by using the SmartConfig.txt override. “Wait On Results Screen” – When using auto inject, upon completion leaving this checked will stop the machine from shutting down and hang on the final screen for the user to manually run SysPrep. […]
Driver Installer – Client 1.0.6.6

Client Update Beta UI TagUpdated Client detection and UI Tag OS Language Support15 LanguagesSupported and Unsupported OS EditionsSupported Builds of Windows ClientSerial Number and UUID validation within client for NULL or Blank Spaces Driver installation: PAYG Tier Messaging 3 Iteration Loops Driver check for Basic Display Adaptor and UI notification Driver Installation List UI Driver […]
More Defaults – Client 1.0.6.5

SysPrep Restart or Shutdown? You decide. Added support for Company Name and Facility Name into Partner Cloud Config pane Improved logic when dealing with existing DPK Improved live key count check against API (you can add keys to the Cloud account and the client will update within 60 seconds to show available keys without having […]
Facilities & Search – Web Portal 1.1.0

Say hello to facilities! Split and assign your keys to each facility Filter views to see data from that specific facility Manage individual client settings per facility Other features Search for hardware using either serial or firmware ID Where? https://app.smartdpk.com When? 15th June 2022 – 0745hrs BST Please note the site, app and […]
Global Resale T/A SMART Wins 2021 Microsoft Innovation Award

Austin, TX and Braintree, UK (December 9, 2021) – Global Resale, LLC., an industry-leading provider of lifecycle management solutions for technology assets, announced today that it has received the FY21 Microsoft Authorized Refurbisher – Innovation Award. The Microsoft Authorized Refurbisher program is tailored to meet the needs of the largest device refurbishers in the world. Microsoft enables them […]