SMART verification

Verify a refurbished device or SMART refurbisher.

Whether you are buying a refurbished device or validating a supplier, check the SMART record behind its serial number or Refurbisher ID.

Refurbisher IDs use the format XXXX-XXXX. All other entries are checked as device serial numbers.

What you can check

One tool, two types of verification.

Device serial number

Usually found on a label underneath the device or within Windows system information. The result confirms whether SMART has a record of a genuine Microsoft Refurbisher licence being applied to that serial number.

Refurbisher ID

An eight-character code shown on a refurbisher’s SMART certificate in the format XXXX-XXXX. The result shows the registered company, current status and certificate dates held by SMART.

Independent verification

Why the SMART record is useful.

Genuine licence record

A successful device result confirms that SMART recorded a genuine Microsoft Refurbisher licence against the submitted serial number.

Registered refurbisher

Confirm that a Refurbisher ID belongs to the named company and review its current registration status and certificate dates in SMART.

A claim you can check

The result gives buyers and other third parties a direct way to validate the SMART record rather than relying only on a logo, certificate or written claim.

How it works

A result in three simple steps.

  1. 01

    Enter the identifier

    Use the device serial number or the Refurbisher ID printed on the SMART certificate.

  2. 02

    SMART checks its records

    The tool securely checks the relevant SMART verification service in real time.

  3. 03

    Review the result

    See the licence outcome or refurbisher registration details immediately on this page.

Frequently asked questions

About verification.

Why should I verify a refurbished device?

The check helps confirm whether SMART recorded a genuine Microsoft Refurbisher licence against the device’s serial number. It is one useful part of understanding the device’s refurbishment history.

What is a Refurbisher ID?

It is a unique identifier assigned to a refurbisher registered with SMART. It appears on the company’s SMART certificate and uses the format XXXX-XXXX.

Is the information secure?

The tool submits only the device serial number or Refurbisher ID needed to perform the check. It does not ask for the device owner’s name, contact details or other personal information.

What if the verification fails?

Check the identifier carefully and try once more. If the result is still unexpected, contact the seller or refurbisher for clarification, or contact SMART support.

How often should I verify?

A device normally only needs to be checked when it is purchased or received. Refurbisher registration can change over time, so check the current record whenever you need to validate a company’s status. SMART certificates are issued for 12 months and renewed annually while the refurbisher remains eligible.

Does a successful device result guarantee its overall condition?

No. The result confirms the licence record held by SMART; it does not assess the device’s physical condition, remaining warranty or every part of the refurbishment process.

Are you a refurbisher?

Bring genuine licensing and a clear audit trail into your workflow.

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