Complete Guide to Secure Data Wiping for Refurbishers: Techniques and Compliance

The refurbished laptop and PC market is booming, expected to grow from $12 billion in 2023 to $24.4 billion by 2030, that’s an impressive annual growth rate of 10.7%*. As businesses and individuals seek sustainable and economical alternatives to new devices, refurbishers are well-positioned to meet these needs and win more work. However, one crucial […]
How Refurbishers Can Streamline QA at Scale – Without More Staff

Quality assurance isn’t just a box-ticking exercise. For professional laptop and PC refurbishers, it’s the make-or-break factor in profitability, customer satisfaction, and compliance. The challenge? Doing it at scale, without blowing out headcount or technical overhead. Let’s get straight to it: If you’re refurbishing laptops and PCs professionally, whether as an ITAD, Third Party Refurbisher […]
Introducing the Microsoft Registered Refurbisher Toolkit – Boost Your Refurbishing Credibility with Confidence

At SMART, we know that building trust is the currency of every successful tech refurbisher – especially in the fast-moving world of Windows licensing, compliance, and resale. That’s why we’re proud to launch the Microsoft Registered Refurbisher Toolkit: a new set of professional assets designed to help our Microsoft Third Party Refurbisher (TPR) community show […]
Amazon Renewed Sets Windows 10 Phase-Out Timeline – What Refurbishers Need to Do Now

If you’re selling refurbished Laptops or PCs through Amazon Renewed, check your inbox – an important update is landing now. Starting August 29, 2025, devices running Windows 10 will no longer be accepted into the Amazon Renewed programme. This isn’t a surprise move – it’s part of Amazon Renewed’ s transition plan in response to […]
How to Streamline License Management for Tech Refurbishers?

As a PC and laptop refurbisher, you understand the importance of providing high-quality refurbished devices to your customers. However, the process of managing software licenses can be complex and time-consuming. It’s crucial to ensure that all software on the refurbished devices is properly licensed to avoid copyright infringement and potential legal consequences. With constantly evolving […]
Refurbishers Guide: Windows 10 End of Life (EOL)

Microsoft has officially announced that Windows 10 will reach its final phase of support on 14 October 2025. If you work in the refurbishment of laptops and PCs, you have some clear tasks ahead of you.
Navigating Compliance: A Guide to Global Regulations and Standards for PC and Laptop Refurbishers

As a PC and laptop refurbisher, staying compliant isn’t just a formality – it’s a cornerstone of your business’s integrity and longevity. Despite the constant advancement of technology, the demand for refurbished computers and laptops is growing.
Why You Need to Focus on Improved Driver Install Processes ASAP

When you refurbish a laptop or PC, you invest time and skill to bring it back to a condition close to new. You may test and replace faulty hardware, polish the exterior, re-check the battery’s health, and install a genuine Microsoft Windows operating system. These steps are not just about appearances; they help ensure the […]
Microsoft Authorized Refurbisher Program Explained: Key Differences and How to Become a TPR Quickly

Working with pre used laptops or PCs can be challenging when it comes to proper Windows licensing. If you refurbish and sell these devices, you need a clear and legal way to provide genuine Windows software. Microsoft had a program called the Microsoft Registered Refurbisher Program (RRP), but it was retired in 2020. Today, the […]